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Company Name: Lapwing

Description: Lapwing Computers provides Information Technology assistance to local customers. The business was founded in the year 1997. It is located in County Durham, Northeast of England. Customers of Lapwing Computers include charitable organizations, community groups, home office clients and small business entities. Lapwing Computers also offers voluntary assistance.

Lapwing Computers supplies desktop and laptop computers, printers, monitors, hard drives, and scanners. They also provide consumables, such as ink cartridges, toners, CDs and DVDs. The business offers services for licensing client-server networks for Microsoft Windows operating systems. The company also licenses small business servers. Charitable organizations that avail of their licensing services are charged at a lower rate.

Apart from selling hardware and software, Lapwing Computers also services computers that run on the Windows operating system. They offer support through the phone, e-mail, online or on-site visits, depending on the client’s needs. These services are available to customers on an annual servicing contract. Service contracts are available only in certain places. This includes, Co Durham, Northumberland, Tyne & Wear, and North Pennines. Computer services are also available upon a client’s incident call. Lapwing Computers upgrades old systems with new technology from time to time, dependent on consumer needs. They also substitute broken computer parts to prolong the life of the clients’ computers.

Lapwing Computers also provides network services. The business provides the components and administers the installation of the client/server or peer-to-peer networks. Some features that are applied on these network services are security with a firewall, backing up of the client’s network, mail servers and automatic anti-virus protection.

The company offers consulting services as well. Small businesses and organizations get advice from Lapwing Computers on the hardware and software that is most suited for their needs. This includes information on the specifications of the system, compatibility with other systems, and the life span of the computer systems and add-ons.

Lapwing Computers’ Virtual Information Technology Assistance allows clients to have quality services and products without having to employ technical assistance staff. The services are available on a daily basis dependent on the client’s needs. This saves money as the services required of an in-house IT department are instead outsourced to Lapwing Computers.

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